Privacy Policy

We are committed to maintaining the accuracy, confidentiality and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions regarding the collection, use and disclosure of personal information. Our privacy policy is based on the values set out in the Canadian Standards Association’s Model Code for the Protection of Personal Information and the Canadian Electronic Documents Act Canada.
Introduction
We are responsible for maintaining and protecting personal information under our control. We have designated one or more persons who are responsible for compliance with our privacy policy.
Identify the objectives
We collect, use and disclose personal information to provide you with the product or service you have requested and to offer you additional products and services that we believe may be of interest to you. The purposes for which we collect personal information will be identified before or at the time we collect the information. In some circumstances, the purposes for which information is collected may be clear and consent may be implied, for example when your name, address and payment information are provided as part of the order process.
Consent
Knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not ask you to consent to the collection, use or disclosure of information as a condition of providing a product or service, except to the extent necessary to be able to provide the product or service.
Limiting collection
The personal information collected will be limited to the details necessary for the purposes identified by us. With your consent, we may collect personal information about you in person, by phone or by correspondence with you by mail, fax or internet.
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Limitation of use, disclosure and retention
Personal information may only be used or disclosed for the purpose for which it was collected, unless you have consented otherwise, or where required or permitted by law. Personal information will be kept only for the period necessary to achieve the purpose for which we have collected it or as may be required by law.
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Precision
Personal information will be kept in as accurate, complete and up-to-date a form as is necessary to achieve the purposes for which it is to be used.
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Protection of customer information
Personal information will be protected by security measures adapted to the level of sensitivity of the information. We take all reasonable precautions to protect your personal information from loss or unauthorized use, access or disclosure.
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Openness
We will provide you with information about our policies and practices regarding the management of your personal information.
Client Access
Upon request, you will be informed of the existence, use and disclosure of your personal information and have access to it. You may verify the accuracy and completeness of your personal information and request that it be amended, if necessary. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information about you if other people are referenced or if there are legal, security or commercial property restrictions.
Handling customer complaints and suggestions
You may address any questions or inquiries regarding our privacy policy or practices to: info@zonhidelivery.com
Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored on your computer’s hard drive when you visit our websites. We may use cookies to improve the functionality of our website and, in some cases, to provide visitors with a personalised online experience.
Cookies are widely used and most web browsers are initially configured to accept cookies automatically. You can change your internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you can refuse its acceptance. Please note, however, that if you disable cookies, you may not be able to enjoy optimal performance on our website.
Other websites
Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we strive to only link to sites with high standards of privacy, our privacy policy will no longer apply once you leave our website. In addition, we are not responsible for the privacy practices used by third party websites. Therefore, we suggest you review the privacy statements of these sites to learn how your information may be collected, used, shared and disclosed.